Cancellation and Withdrawal Policy

Right of Withdrawal

You have the right to withdraw from your purchase within 14 days without giving any reason.

The withdrawal period expires 14 days from the day on which you, or a third party designated by you other than the carrier, receives the goods.

To exercise your right of withdrawal, please inform us of your decision to cancel your purchase by a clear written statement, for example by email.

Sophia Christ Holding Oy
Email: sophiachristholding@gmail.com
Address: Vuolahdentie 324, 21620 Kuusisto, Finland

Please include your name and order number in your cancellation notice.

Returning the Product

After notifying us of your withdrawal, you must return the product without undue delay and no later than 14 days from the date on which you informed us of your decision to withdraw.

The customer is responsible for the direct costs of returning the product.

The product should be returned in good condition. You are responsible for any diminished value of the product resulting from handling beyond what is necessary to establish the nature, characteristics and condition of the product.

Refunds

If you withdraw from your purchase, we will reimburse the payments received from you, including the cost of our standard delivery option. Any additional delivery costs resulting from your choice of a more expensive delivery method will not be reimbursed.

The refund will be made without undue delay and no later than 14 days after we receive your notice of withdrawal.

We may withhold the refund until we have received the returned product or you have provided evidence that you have sent it back, whichever occurs first.

The refund will be made using the same payment method used for the original purchase unless otherwise expressly agreed