1. Order Cancellation Before ShippingCustomers may cancel their order before it has been packed or shipped.
To request cancellation, they must contact customer service immediately.
2. Orders Already ShippedOnce an order has been shipped, it cannot be cancelled.
Customers may still return the product according to the store’s return policy.
3. Digital Orders / Instant PurchasesDigital or instant‑delivery items (including vending‑machine purchases)
cannot be cancelled once the transaction is completed.
4. Out‑of‑Stock or System ErrorsIf an item becomes unavailable or a system error occurs, the store may cancel the order and issue a full refund.
5. Fraud or AbuseThe store reserves the right to cancel any order suspected of fraud, misuse, or violation of store policies.
6. How to Request CancellationCustomers must contact support with: