Terms & conditions for HopeSlashNoHope

About us
We are merely young entrepreneurs who strongly care about cybersecurity, biodiversity, and personal care. Sustainability and people are the two main core values at HopeSlashNoHope.
Tech - We care most about the practice of cybersecurity in both the private and organizational atmosphere.
Planet - Planet's biodiversity has been strongly impacted due to actions of us, people. We aim to spearhead efforts to make the planet Sustainable again.
You - We secure you and maintain a ready connections ofr providing protective equipment. Also you can contact us for consultancy for indiivduals.

Updated 30th July 2027
When placing an order at HopeSlashNoHope, you accept the following terms and conditions.

  1. Product description
    HopeSlashNoHope Oy provides cybersecurity services, biodiversity services, and personal protective equipment.
    a. Services b. Products
  2. Payment terms a. Price

  3. After orders proceeded, it means that buyers accepted the price offered by the company.

  4. Price negotiation and bargain are not allowed. b. Payment
  5. Payment can be made online via the Finnish banking system.
  6. Late payment will be charged 7% of the total sum.
  7. Cancellation policy follows Finnish law

  8. Term of delivery (for products)
    Time of delivery: Agreed upon on a case-by-case basis. With products - 1-5 working days, with services - initial contact will be made within 24 hours of placing the order in which the details of delivery will be hammered out.

  9. Warranties or guarantees
    a. Services
    b. Products
  10. Liability limitations
  11. Refund or return policies
    a. Services
    b. Products:
    After faulty or unexpected products are confirmed by the company via email, please follow the instruction:

  12. Step 1: Customers send faulty/unexpected products back to the company.

  13. Step 2: Inform the company of the returned package (by attaching a picture of the posted receipt)
  14. Step 3: The company confirmed the process and send the new/correct products to customers.

  15. Privacy statement
    Customer information will be stored in customer registration and used for delivery, customer relationship management, statistical, and marketing purpose. When using the website, or emailing the company, the customers allow the company to handle customers’ personal data.
    Data protection: More details can be found: https://holvi.com/shop/hopeslashnohope/privacy_policy/

  16. Remedies in case of breach
  17. Terminating the agreement
  18. Governing laws