Service Design Thinking & Lego© Serious Play© Hki 6-7.10.22! Do you want to learn to build and create new amazing services applying Lego© Serious Play© into Service Design Thinking ? In this unique two-day training workshop, you will learn new techniques how to build and co-create better services using Lego© Serious Play© and Service Design Thinking framework.
Lego© Serious Play is a facilitated problem-solving technique for groups, which helps you to carry out participatory 100/100 meetings and creative problem-solving sessions.
6.-7.10.2022, 2 days, 8am-16pm
Helsinki, Hotel Helka, Helsinki
The workshop has no prerequisites / no preliminary training is needed. Everyone with an interest to learn and deepen skills in Service Design Thinking enhanced by Lego© Serious Play can participate the 2-day workshop. Especially those, who want to train and develop their co-creation skills in Concept and Service/Product development, Creative and innovation processes, Research/ User insights, Problem Solving, Trends and Design of such workshops, are most warmly invited to participate the workshop with other ethusiasts.
-Basics and Advanced Techniques of visual Service Design Thinking enhanced by Lego© Serious Play© and LEGO© bricks
-Understand Service Design Thinking Co-creation Process with Lego© bricks
-Creative Use of different Canvases (Business Model Canvas, Value Proposition Canvas) with Lego© Serious Play©
-How to use Lego© Serious Play© in collecting User Insights & Qualitative data
-Strategy Simulation with Lego© Bricks
-How to Design Co-Creation workshops of Lego Serious Play and Service Design Thinking
-Exclusive Guide to Service Design Thinking with Lego© Bricks
-A Certification of the Training
-Breakfast, Lunch, Snacks, Soft Drinks and Coffee!
8.00 Breakfast and coffee
8.30 Introduction to Lego Serious Play and Design Thinking Process for the two Days, building the context and goals
10.00 Building and co-creating empathy and user insights, doing qualitative research with LSP
13.00 Working with different Canvases (Business Model Canvas, Value Proposition Canvas)
14.00 Coffee Break
14.15 Working with different Canvases
16.00 End of Day 1
8.00 Breakfast and coffee
8.30 Building Experience Prototypes LEGO© bricks
10.00 Building Customer Journeys LEGO© bricks
13.00 Strategy Simulation with LEGO© bricks
14.15 Coffee Break
14.30 How to Design Co-Creation Workshops
16.00 End of training
Lucio Margulis is a management, strategy, creativity and innovation facilitator, consultant, international speaker, trainer, professor in business management, and owner and CEO of Juego Serio™ Consulting. He has designed and developed new businesses and lead multicultural and interdisciplinary teams, as well as educational, management, strategy and innovation projects. As a certified trainer of facilitators in the LEGO® SERIOUS PLAY® method (Association of Master Trainers in the LEGO© SERIOUS PLAY© method), Lucio delivers both facilitator training programs as well as end-user workshops in primarily Latin America and other Spanish speaking countries through his company Juego Serio™ Consulting
Phil. Lic. Juha Ruuska is Service Design Strategist, Senior Lecturer and Certified LEGO© SERIOUS PLAY© facilitator (Association of Master Trainers in the LEGO© SERIOUS PLAY© method). Juha has lead and acted as an service designer, consultant, researcher, coach, facilitator and expert in several research, design and innovation projects and has been developing services in public and private sectors. Juha has also long experience in coaching teams in Tiimiakatemia, which is an award-winning educational innovation and the Centre of Excellence in entrepreurship education in Finland. Juha has also conducted ethnographic and qualitative research using Lego© Serious Play© and on Experiental, Experimental and self-directed learning. Juha has also published several international conference presentations and articles.
#####Contact / More information Juha Ruuska, email@example.com, +358 500 931 350
If you wish to receive register via email, and want to request an invoice of the training, please send your name and your invoicing information to firstname.lastname@example.org
Language of the workshop: English (Finnish and Spanish support available). Limited seats available! All facilitators are certified by the Association of Master Trainers.
Your registration form constitutes a legally binding contract and by confirming your booking, you are legally obliged to make payment for all fees as applicable by your registration.
The Early Bird discount (1193,55,- + VAT 24%) applies only to registration where payment is received before 30th June 2022. Any unpaid invoices at this date will revert to the standard full payment charge.
The Standard price (1390,- +VAT24%) applies to registration where payment is received after 30th of June 2022. Registration ends 5th of October 2022.
If you wish to register via email, and want to request an invoice of the training, please send your registration: name and your invoicing information to email@example.com