Right of withdrawal of the customer as a consumer
Right of withdrawal for consumers Consumers have a right of revocation according to the following provisions (unless otherwise stipulated in the applicable laws), whereby a consumer is any natural person who concludes a legal transaction for purposes which can predominantly be attributed neither to their commercial nor to their independent professional activity.
Withdrawal policy
Right of withdrawal You have the right to withdraw this contract within fourteen (14) days for hysical items without giving any reason.
The withdrawal period is fourteen (14) days from the day on which you or a third party named by you, who is not the carrier, first used or has used the Services.
To exercise your right of withdrawal, you must provide us with Company name or name: Online Store Oy / Name Online Store Soletrader Owner / Representative: First Name Last Name Steet, Nr.: Street, 1 ZIP, City: ZIP, City Country: Finland Telephone: +211111 E-Mail*: online@store.com
by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the enclosed model withdrawal form for this purpose, which is, however, not mandatory.
To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the end of the withdrawal period.
Consequences of withdrawal If you withdraw this contract, we must return to you all payments that we have received from you, without undue delay and at the latest within fourteen (14) days from the day on which we received the notification of your withdrawal of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.
If you have requested that the Services begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the Services already provided up to the time you notify us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the Services provided for in the contract.