Terms and conditions for Tanja Is

Once you have placed your order you will receive a confirmation e-mail of your order and follow up e-mail once your order has been shipped to you. I'm sending your order as soon as possible. Average delivery time for EU countries is 3-7 days.

Please note purchasing currency is euro. Prices include 10% VAT (sales tax).

The Finnish Post is being used for shipping the parcels.

If the order has been dispatched you will be liable for cost of delivery and return delivery, if you wish to return your purchase. Please ensure your address is completed correctly and a valid phone number is available at order.

I do not take responsibility for a lost or undelivered item if the address is incorrect. If the item has been undelivered or lost because of incorrect address or phone number, a new delivery will not be despatched until the original order is delivered back to us. If your order is returned to us the cost of redelivery must be paid before it is despatched again. I hope you will love what you have bought from my shop but do you choose to return the item/ items make sure it is done within 14 days from receiving the items. Returning your purchase make sure it is perfect condition.

Return adress: Tanja Is Frihetsvägen 16 10600 Ekenäs Finland

Merchant info