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SLA Bronze

SLA Bronze

€251.00

Incl. VAT 25.50%
Product description

SLA Bronze Support (phone, email, monitoring active reacting) - Business hours* On-Site support (next business day) - Within 24h Online monitoring - included

SLA Bronze includes monthly 2 hours support, exceeding that will be invoiced on a 160€ rate the next month *Within Business hours = 9-17 From Monday to Friday. In case of weekend emergency support for SLA clients the standard fee is invoiced: 160€/h and Travel time invoiced at 50%

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