Privacy Policy for Crimson Sun Shop

This Privacy Policy applies to the official Crimson Sun merchandise online store ("Store"), operated by Carmine Oy ("we," "us," or "our"), Business ID 2734269-2. This document outlines how we collect, process, and protect your personal data when you use our Store.

1. Data Controller

  • Carmine Oy
  • Business ID: 2734269-2
  • Email: crimsonsunband@gmail.com

2. Data Processor

Holvi Payment Services Oy acts as the Data Processor for our Store. Holvi is responsible for the technical processing of personal data and ensuring data security in compliance with GDPR.

3. Personal Data We Collect

We collect and process the following personal data:

  • Contact Information: Name, email address, phone number, postal address
  • Payment Information: Credit card details or other payment information (processed by Holvi)
  • Order Information: Products purchased, delivery details
  • Usage Data: Information about your use of the Store, such as browsing history and IP address.

4. Purpose of Processing Personal Data

We use your personal data for the following purposes:

  • Order Processing and Delivery: We process your personal data to confirm orders, ship products, and provide customer service.
  • Payment Processing: Holvi processes your payment information to securely complete transactions.
  • Customer Support: We may use your data to respond to your inquiries and provide support.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Holvi retains payment information and other personal data in accordance with EU data protection regulations.

6. Data Security

Holvi implements appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes encryption and access control systems.

7. Sharing of Personal Data

We do not share your personal data with third parties except in the following cases:

  • Service Providers: We may share your data with trusted service providers, such as Holvi, who assist us in processing orders and payments.
  • Legal Compliance: We may disclose your data if required by law or legal process.

8. Your Rights

You have the right to:

  • Access Your Data: Request a copy of the personal data we process.
  • Rectify Your Data: Request correction of inaccurate or incomplete data.
  • Delete Your Data: Request the deletion of your personal data under certain conditions.
  • Restrict Processing: Request restriction of your personal data processing under certain conditions.
  • Object to Processing: Object to the processing of your personal data under certain conditions. To exercise your rights, please contact us at crimsonsunband@gmail.com.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as necessary. We recommend checking this page regularly to stay informed about any changes.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or the processing of your personal data, please contact us at crimsonsunband@gmail.com.