”Anne Vasko” toimitusehdot General Information The unique artworks are sold by Anne Vasko. We sell products to private individuals of legal age in Finland and worldwide. All prices include VAT in the European Union. Other possible costs (for example import taxes outside the European Union) are not included in the prices and are the responsibility of the customer. We reserve the right to change prices and shipping costs.
Shipping and delivery We ship on Wednesdays. Delivery time is about 4-5 business days in Finland, 4-7 business days worldwide by Finnish Post. Shipping delays due to the carrier, weekends and holidays may affect delivery time.
Return Policy In accordance with the Consumer Protection Act of Finland, you have the right to return an item within 14 days of receiving your order. The return right applies only to items that are in unharmed condition and in their original packaging. Before the return shipment send a return notification to annevasko1@gmail.com by email.
Delivery problems and faulty products Should you not receive your package or if an item was damaged in transport or if the item ordered is faulty, please contact immediately by email annevasko1@gmail.com. If the package was damaged in transport, a claim must also be made with the shipping company. Notifications must be made within 14 business days of receiving your order.
Other We reserve the right to change our terms and conditions. Customers should familiarize themselves with the terms and conditions before placing an order. Anne Vasko handles all customer information confidentially and does not disclose customer information to unnecessary third parties. If customer information is forwarded to a third party, it is according to the terms, for example to the payment providers. These Terms shall be governed by and construed in accordance with Finnish law.
Force Majeure Anne Vasko shall not be liable to the Customer for not fulfilling the Terms due to causes which are beyond the control of Anne Vasko, (such as war, acts of government, strikes, natural disasters or other causes of a similar nature) for the duration of such events. In these cases, the Customer shall not have a right for compensation from Anne Vasko for breach of contract.