General Information These Terms & Conditions apply to all purchases made through Bi Lashes online store. By placing an order, the customer agrees to these terms. Products and Prices • All prices include VAT (if applicable). • We reserve the right to change prices or product availability without prior notice.
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• Orders are confirmed by email after purchase. • The customer is responsible for providing accurate contact and delivery details. Payments • Payments are processed securely via our payment provider. • We do not store any credit card information. Delivery • Orders are shipped within 5 day business days. • Delivery times may vary depending on the shipping provider. • The store is not responsible for delays caused by third parties (e.g., logistics company). Returns and Refunds • For hygiene and safety reasons, lash products (eyelash extensions, tools) cannot be returned. • If the product is incorrect, please contact us within 7 days of delivery for replacement or refund. Customer Responsibilities • The customer is responsible for using the products according to instructions. Liability • Bi Lashes is not responsible for indirect damages or issues caused by misuse of products. Dispute Resolution • In case of disputes, customers are encouraged to first contact our customer service. • If an agreement cannot be reached, disputes will be resolved in accordance with Finnish law.
Bi Lashes bilashesextension@gmail.com